frequently asked questions

  

How do I book my tour?

There are many ways to book your tour. You can send us a message or call the number on the contact page, or go directly to the Book Tour menu. You can also visit Tourism Vancouver at the address on the contact page. If booking a private charter, you can use any of the above methods or go directly to the Private Charter menu.


Where do I get picked up?

We will pick you up right from you Vancouver hotel. If you are not staying in Vancouver, please contact us, and we see if we can arrange for pick up at your location (extra fee may apply).


Can I get dropped off at the airport instead of my hotel?

Yes, we can drop you off at the Vancouver International Airport for a fee of $25. You can bring your luggage on board the bus during the tour.


Do you do Victoria tours?

Yes, we can do a Victoria tour. It will be treated as a private charter, so you will have the whole bus to yourself. Please contact us for a quote.


Can I take the Whistler tour and return on a different day?

The additional cost to come back on a different day is $25 per person. You will need to let us know in advance which day you are coming back, so we can arrange for your return. The pick up time from Whistler is around 4pm.


Can I cancel my tour?

You can cancel your tour for free as long as you provide 24 hours notice before the expected pick up time. Please cancel by sending us an online message or by calling.